Common Feedback Themes
$28.90M
120+
2016
Customer Support
Recent Discussions
Share Your Experience
If you contact support, keep your account details and any ticket/reference numbers in one place for easier follow-up.
Share Your Experience
Users frequently mention technician scheduling delays and missed appointments as a major reason issues remain unresolved.
Share Your Experience
PLDT feedback is often negative, focusing on frequent service interruptions, slow or unreliable internet, and frustrating support experiences.
Share Your Experience
Common complaints mention extended outages (days to weeks), repeated Loss of Signal (LOS), and high latency that affects calls, work, and streaming.
Share Your Experience
Share Your Experience
Share Your Experience
This site summarizes recurring themes from public customer discussions and lists commonly referenced support routes for PLDT subscribers.
Share Your Experience
Common complaints mention extended outages (days to weeks), repeated Loss of Signal (LOS), and high latency that affects calls, work, and streaming.
Many users report long hold times when calling 171—often 1–2 hours—followed by dropped calls or unhelpful, scripted replies.
“I hired PLDT Feedback for a small project & was very happy. He not only answered all my questions, but he didn’t treat me like a “small project”.
I was very satisfied & would recommend.”
Share Your Experience
Users frequently mention technician scheduling delays and missed appointments as a major reason issues remain unresolved.
What should a financial plan include?
Common complaints mention extended outages (days to weeks), repeated Loss of Signal (LOS), and high latency that affects calls, work, and streaming.
Many users report long hold times when calling 171—often 1–2 hours—followed by dropped calls or unhelpful, scripted replies.
Can you help me plan for retirement?
Technician visits are a frequent pain point: customers describe delayed schedules, missed appointments, and issues that remain unresolved after follow-ups.
What is your investment philosophy?
Many reviews describe slow or unstable performance, frequent disconnections, and limited progress after multiple follow-ups.
This site summarizes recurring themes from public customer discussions and lists commonly referenced support routes for PLDT subscribers.
If you contact support, keep your account details and any ticket/reference numbers in one place for easier follow-up.
Users frequently mention technician scheduling delays and missed appointments as a major reason issues remain unresolved.
Will I have a dedicated advisor?
PLDT feedback is often negative, focusing on frequent service interruptions, slow or unreliable internet, and frustrating support experiences.
