PLDT Feedback

PLDT Feedback | pldtfeedback.com

At PLDT Feedback, we excel in creating personalized financial plans that cater to the distinct needs of each client.

OUR PHILOSOPHY

Summary

PLDT feedback is often negative, focusing on frequent service interruptions, slow or unreliable internet, and frustrating support experiences.

Fee Only Financial Planning

Many users report long hold times when calling 171—often 1–2 hours—followed by dropped calls or unhelpful, scripted replies.

Fiduciary Financial Planning

Official channels commonly referenced by customers include the 171 hotline, @PLDTCares on X, and the PLDT Home technician complaint form.

Professionals Only, No Salespeople

Some customers use email (customercare@pldt.com.ph) for requests such as refunds or account-related concerns.

Preparing For Your Future

Key Points

Official channels commonly referenced by customers include the 171 hotline, @PLDTCares on X, and the PLDT Home technician complaint form.

Our Process

What People Mention

What To Try

Some customers use email (customercare@pldt.com.ph) for requests such as refunds or account-related concerns.

Notes

Outage tracking and community discussions are often found on real-time reporting sites and social communities dedicated to PLDT complaints and troubleshooting.

FAQ

Use this site to read summarized themes, understand common issues, and share your own experience to help document service quality and support outcomes.

FAQ

PLDT feedback is often negative, focusing on frequent service interruptions, slow or unreliable internet, and frustrating support experiences.

Testimonials

FAQ

Email Support

“I hired PLDT Feedback for a small project & was very happy. He not only answered all my questions, but he didn’t treat me like a “small project”.
I was very satisfied & would recommend.”

Rebecca Roy

H&N – CEO & President

Some customers use email (customercare@pldt.com.ph) for requests such as refunds or account-related concerns.

Carlos Martines

MEX – CEO

Outage tracking and community discussions are often found on real-time reporting sites and social communities dedicated to PLDT complaints and troubleshooting.

Kate Smith

Swirl – CEO & President

Why us?

FAQ

Use this site to read summarized themes, understand common issues, and share your own experience to help document service quality and support outcomes. PLDT feedback is often negative, focusing on frequent service interruptions, slow or unreliable internet, and frustrating support experiences. Common complaints mention extended outages (days to weeks), repeated Loss of Signal (LOS), and high latency that affects calls, work, and streaming.

Many users report long hold times when calling 171—often 1–2 hours—followed by dropped calls or unhelpful, scripted replies.